A practical starting cost
“Being able to start with a laptop and scanner makes this feel achievable. We can begin with the tracking we need today and build from there.”
Example · SPD manager · Start small
What your team could say about Serenity.
Practical value in everyday language: a manageable starting point, flexible processes, and connected records across SPD, OR, and GI.
Illustrative examples — not customer testimonials. Sample copy for review; not measured ratings or verified outcomes. See also 20 function-aligned voices.
Flexibility for our facility
“We want the workflow to fit our department. Having facility options means we can keep things simple where we need to and add more control where it matters.”
Example · Department supervisor · Platform
A record for every packed kit
“Giving every packed kit its own Assembly UID makes the history much clearer. We can follow that assembly through the load, stock location, case allocation and return.”
Example · SPD technician · Assembly UID
OR and patient-case traceability
“I want to know which assemblies were allocated to the patient’s case and what came back. Keeping the case and processing records connected would make those questions much easier to answer.”
Example · OR coordinator · OR workflow
HL7 that supports the workflow
“Receiving patient updates and OR bookings through HL7 would help us keep SPD working from the case information already coming into the hospital.”
Example · Clinical IT lead · Interfaces
Faster packing of Separates
“Scanning one wash basket, selecting the Separates and creating an Assembly UID for each would save us repeatedly searching for every item.”
Example · Packing technician · Separates stages
Clear return counts and missing items
“Showing expected, received and outstanding quantities against the OR case gives us a clear starting point. A missing item stays visible for follow-up.”
Example · Decontam supervisor · Return counts
A dedicated scope workflow
“Having scope visits, HLD checks, competency and cabinet storage in one GI workflow would make the handoffs easier to follow.”
Example · GI Lab lead · GI scopes
Mobile capture of load evidence
“Taking a phone image of the till-roll printout and assigning it to the correct load would keep the supporting evidence where we need it.”
Example · Sterilization technician · Mobile capture
Loan-set photos we can compare
“Photos of every tray and layer when a set arrives, followed by matching photos before shipping, would give us a useful reference for billing questions.”
Example · Loan-set coordinator · Loan sets
Maintenance linked to availability
“If a kit is out for repair, it should not turn up as available for packing. Keeping service status and the maintenance counter together would help us manage it consistently.”
Example · Instrument services lead · Maintenance
Purchasing tied to the original need
“Linking a missing-item record to the replacement request, order and received item would help us see why we are buying it.”
Example · Purchasing coordinator · Purchasing